What has happened?

In Decision No. 1524/2025 of October 30, 2025, the Spanish Supreme Court issued a final clarification on key timeshare issues. The Court confirmed the legality of:

·      timeshare systems based on floating weeks;

·      timeshare schemes with a duration exceeding 50 years.

 

Provided that such systems are properly adapted and duly registered in the Land Registry.

Why is this decision so important?

Because it puts an end to years of legal uncertainty.
Previously, Spanish courts often interpreted the law differently and issued contradictory rulings in similar cases, creating confusion, legal risks, and opportunities for abuse.

 

Now there is a clear and binding position of the Supreme Court, which all lower courts must follow.

Are floating weeks legal?

Yes.
The Supreme Court explicitly confirmed that floating week systems are lawful, provided that:

·      the resort operates a clear and functional reservation system;

·      usage rights are properly defined within a registered structure;

·      the project has undergone adaptation and has been duly recorded in the Land Registry.

Are timeshares with a duration of more than 50 years legal?

Yes — under the same conditions.
If the duration exceeds 50 years but:

·      it is properly documented;

·      it is recorded in the Land Registry through a formal Adaptation Deed,

then such a timeshare is considered fully legitimate.

What is an Adaptation Deed and why is it important?

An Adaptation Deed is an official document through which a timeshare project created prior to Law 42/1998 is brought into compliance with current legislation and registered in the Land Registry.

 

The existence of an Adaptation Deed is a key criterion of legality.

Does this mean contracts can no longer be declared invalid?

Not exactly.
What the Court clarified is that the mere existence of floating weeks or a duration exceeding 50 years is no longer a valid ground for declaring a contract null and void.

 

Other potential violations (such as lack of transparency, misleading sales practices, or contractual irregularities) must be assessed individually.

Why were there so many court cases in the past?

Because of inconsistencies in legal interpretation and conflicting court decisions.
Some courts upheld such contracts, while others annulled them. This situation was actively exploited by:

·      owners seeking to exit their timeshare through litigation;

·      and, unfortunately, dubious individuals posing as lawyers, who promised enormous compensation and drew owners into lengthy court proceedings.

What has changed for these “lawyers” now?

In practice, they are losing their ground.
With a clear Supreme Court doctrine:

·      guaranteed court victories can no longer be promised;

·      legal uncertainty can no longer be exploited;

·      prolonged litigation solely for fees becomes unjustifiable.

What does this mean for me as a timeshare owner?

It means:

·      greater legal clarity;

·      reduced risks;

·      stronger protection of your rights;

·      a clearer understanding of when legal action makes sense — and when it does not.

 

Most importantly, it becomes easier to distinguish genuine legal assistance from unrealistic promises.

Do I need to take any action right now?

Not necessarily.
However, it is advisable to:

·      verify whether your resort has been properly adapted;

·      check whether the system is registered in the Land Registry;

·      seek professional advice if you are unsure about the legal status of your timeshare.

Key takeaway

The Spanish Supreme Court has:

·      confirmed the legality of modern and flexible timeshare systems;

·      protected bona fide owners and resorts;

·      brought an end to legal uncertainty and widespread abuse.

 

This decision makes the timeshare market more transparent, stable, and secure — in the interest of all owners.

Dear friends,
on behalf of the entire Help Line International team, please accept our warmest wishes for the New Year!

 

May 2026 bring peace, safety, prosperity, and many happy moments to you and your loved ones.
And of course, may the new year bring you more travel, successful deals, smooth sales, and unforgettable experiences!

 

As for us, we will continue to be by your side — taking care of your timeshare, helping you resolve any issues, and ensuring that timeshare ownership remains convenient, beneficial, and comfortable.

In 2026, we continue to support you in key areas:

⭐ Membership Management

• coordination and negotiation of maintenance fees, including payment deferrals
• membership status checks and negotiations with clubs
• removal of penalties and resolution of disputed situations

 

⭐ Rental and Resale

• full-service timeshare rentals
• resale listings with international agencies
• transaction control until full payment is received

 

⭐ Ownership Upgrade and Restoration

• timeshare tuning: changes of season, size, location, or membership type
• restoration of ownership within your club or transfer to another, based on your goals

 

⭐ Travel and Holidays

• selection and organization of holidays of any complexity
• bookings using all international exchange systems
• finding the weeks that are most advantageous to use right now

 

⭐ Protection of Owner’s Interests

• monitoring owners’ rights during club reorganizations or closures
• identifying violations and recovering underpaid or lost benefits

? New Year’s Gift: 5.9% discount on all services until 31.01.2026
Use promo code NEWYEAR2026

 

? +7 812 327 3222 | +39 306 588 188
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If you need help, a consultation, or simply some guidance — we are always here for you:
? St. Petersburg: +7 812 327 32 22
? Italy: +39 306 588 188

 

 

Thank you for trusting us with the care of your timeshare.
May 2025 become a year of peace, good fortune, and positive news! ✨

A new study by the American Resort Development Association (ARDA) confirms that timeshare owners continue to travel actively, plan vacations, and enjoy their holidays, even as overall economic confidence softens. This is reflected in the September Vacation Ownership Sentiment Index, which measures the attitudes and travel behavior of vacation ownership holders compared to the general traveling public.

Sustained Interest in Travel

Although overall economic optimism in the United States declined slightly in September 2025, timeshare owners remain focused on travel. The sentiment index reached 106.7 points — lower than in August, but higher than at the beginning of 2025, indicating ongoing travel planning and engagement.

Travel and Bookings: Owners Lead the Way

According to the data:

·       63% of timeshare owners have already booked their next vacation — 62% more than among general travelers.

·       56% plan to travel within the next four months.

·       39% expect to spend significantly more time on vacation over the next six months, a rate 44% higher than among non-owners.

·       In September, 35% of owners traveled 50 miles or more with at least one overnight stay, compared to 20% of the general population.

 

These figures clearly show that even during periods of uncertainty, timeshare owners travel more frequently and more consistently than the average traveler.

Perceived Value and Vacation Satisfaction

ARDA highlights that for thirteen consecutive months, more than three-quarters of timeshare owners have described their most recent vacation as “significantly better than a typical trip.”

 

In addition:

·       78% rated their last vacation as an exceptional experience, an increase from the previous month.

·       More than half believe their next vacation will exceed expectations, a trend that has remained stable for eight consecutive months.

 

These results confirm that timeshare ownership continues to deliver high satisfaction and meaningful vacation experiences.

New Generations, New Travel Patterns

The report places special focus on Generation Z timeshare owners, noting that:

·       Younger owners are more likely to travel with friends and plan trips well in advance.

·       Over the next six months, they plan an average of 3.3 leisure trips and 2.8 business trips.

·       55% want to increase the amount of time they spend on vacation, while 41% intend to increase travel spending.

·       Many believe that owning a timeshare makes vacation planning easier and more accessible.

 

These trends suggest that timeshare ownership is adapting to modern travel habits and becoming an integral part of a flexible, lifestyle-oriented approach to travel.

Why Owners Remain Confident

ARDA refers to this phenomenon as the “Timeshare Advantage.” It is based on several key factors:

·       Owners have already paid for their vacation accommodations, making them less sensitive to rising travel costs.

·       Timeshare ownership encourages a habit of regular vacation planning and travel.

·       Owners are more likely to book in advance and fully utilize their vacation benefits.

 

As a result, timeshare ownership supports travel regardless of broader economic conditions, turning vacations into a planned and reliable part of life rather than a postponed luxury.

Conclusion

The data shows that timeshare owners are confident, proactive, and engaged travelers.

They:

·       Book vacations in advance;

·       Travel more frequently than the average traveler;

·       View timeshare ownership as a way to expand travel opportunities;

·       Consistently rate their vacations as exceptional experiences.

 

Even when economic sentiment weakens, timeshare owners continue to explore new destinations, plan ahead, and enjoy the vacations already built into their lifestyle.

The year is coming to an end, but timeshare owners still have plenty to take care of!

·      At the end of the year it’s time to pay your club maintenance fee — and right now is the best moment to arrange anything important with your resort.

·      The highest number of sales and rental transactions happen at the end of the year — make sure your timeshare is visible to potential buyers.

·      This season also brings the most attractive holiday offers for both the near and distant future.

·      Management companies are especially willing at this time of year to discuss restoring ownership or improving your membership.

·       

But your timeshare matters should be handled by specialists — US.
You already have enough holiday tasks of your own!

 

Use the promo code LIKE ON FRIDAY to receive a 10% discount on any of our services until 22.12.2025

·      RENT IT OUT: 10% discount on organizing your timeshare rental  

·      GO ON HOLIDAY: 10% discount on booking and arranging holiday stays

·      PART WITH IT FOREVER: 10% discount for listing with UK agencies or on the Timeshare Magazin  

·      SPEED UP THE SALE: 10% discount on additional online advertising of your listed timeshare  

·      LEARN EVERYTHING: 10% discount on requests and negotiations with the club about your membership status  

·      REDUCE YOUR DEBT: 10% discount on negotiations to reduce outstanding fees  

·      CHANGE MEMBERSHIP: 10% discount on timeshare tuning, improvement or membership replacement  

·      REINTATE YOUR OWNERSHIP: 10% discount on restoring ownership and coordinating restoration terms

 

Write or call us right now!

 

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+39 306 588 188

The Director of Help Line International, Ms Nelli Margolit, has played a crucial role as a key witness and expert for the prosecution in one of the largest timeshare fraud cases in recent years.
Following a long investigation and a high-profile court case in the United Kingdom, the masterminds behind the Monster Group scam — a network that defrauded thousands of timeshare owners between 2013 and 2017 — have finally received substantial prison sentences.

 

How the Fraud Operated

The ringleader, Mark Rowe, and his associates acted through several companies, including sellmytimeshare.com, Monster Cruises, Monster Flight Centre, and others.

 

Their victims were primarily elderly timeshare owners who were lured by promises of a quick and profitable resale of their holiday properties. Instead, they were persuaded to exchange their ownership for so-called “Monster Credits” — allegedly high-value assets “particularly sought after by Russian buyers.” The victims were promised that their investment would double within 14 months.

 

In reality, these credits were worthless. Many owners were pressured into making additional payments for new fictitious projects. The court heard thousands of accounts of victims being subjected to hours of aggressive persuasion and being forced to sign documents “on the spot.”

 

The Scale and the Sentences

More than 4,500 victims.
Total losses — £27 million.

 

Sentences:

·      Mark Rowe — 7.5 years in prison;

·      Other participants — between 3 and 4.5 years;

·      Several received suspended sentences and community service.

 

The Monster Group case once again highlighted how fraudsters exploit trust and hope — their promises are nothing but empty words.

 

Our Company’s Role in the Investigation

Ms Nelli Margolit, Director of Help Line International, provided crucial testimony during the investigation by the British authorities and prosecution. She acted as an expert witness, offering in-depth analysis and evidence that exposed the myth of the alleged “strong demand from Russian buyers.”

 

In fact, the fraudsters had no presence whatsoever on the Russian market — only fabricated references designed to deceive potential clients. Proving the absence of real business activity or legitimate partnerships required a nuanced understanding of both the European timeshare structure and the specific characteristics of the Russian legal and commercial landscape.

 

To support her findings, Ms Margolit prepared a comprehensive analysis of the Russian timeshare market — tracing its history from the first companies in 1992 through its rise, crisis, and subsequent decline in attractiveness to foreign investors. This analysis helped the court understand that there was never any significant Russian demand for timeshares during the period from 2007 to 2012, as the fraudsters had claimed.

 

The Fake Russian Connection

Further assistance was provided by our company in proving that the allegedly “Russian” firm Cassack Investments, which was said to be part of the scheme, had never been registered in Russia. Moreover, the supposed Russian-language website in the .ru domain — which was presented as a key marketing platform — was never indexed or visible under relevant keywords or resort names related to timeshares.

 

A linguistic analysis of the website content revealed it to be nonsensical and culturally incoherent. It contained absurd descriptions of a so-called “exclusive Cossack dacha timeshare,” allegedly a must-have property for every “respectable Russian Cossack.”
In reality, this concept made no sense for Russian consumers — who do not identify with Cossack culture in the same way as Ukrainians do. What was meant to sound exotic and convincing to a British audience was, in fact, meaningless and even comical from a Russian point of view.

 

Ms Margolit meticulously deconstructed these inconsistencies and provided detailed linguistic and cultural evidence, helping the court see through the fraudsters’ fabricated narrative.

 

Broader Context and Final Message

This is not the first time our company has assisted law enforcement agencies across different countries in exposing fraudulent schemes. Unfortunately, such investigations do not always lead to convictions. Yet, this particular case — the Monster Group affair — was the most significant and high-impact one we have ever been part of.

 

We were proud to make a real contribution to justice and to help protect the public.

 

To all timeshare owners and buyers, we strongly advise: be cautious, stay informed, and always verify the details of any offer before you act.

 

For legal and practical consultations regarding timeshare ownership, use, or resale, contact Resort Helpline at:
? +39 306 588 188 | +7 812 327 3222
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Inheriting a Timeshare

At sales presentations, one of the advantages often highlighted is that a timeshare is a piece of property that can be passed on to heirs. And this is indeed true.

A timeshare, like any other asset, can be inherited, meaning heirs receive both the rights and the obligations — including annual fees and legal responsibilities connected with ownership. To formalize the inheritance, the heirs must go through the official inheritance procedure in accordance with either a will or inheritance law. It is important to note that heirs may also refuse such an inheritance by submitting an official renunciation of ownership.

We will examine all situations related to timeshare inheritance. But first, it should be mentioned that no more than four people can be listed as timeshare owners, with one of them formally designated as the “Primary” owner. All club correspondence, including annual fee invoices, will be addressed to this person. However, in practice, all individuals listed on the ownership certificate have equal rights. Family members not listed on the certificate may use the timeshare only with permission and a written notice submitted to the resort for each trip.

Leaving a Timeshare to Heirs

If timeshare owners want to make arrangements for their heirs in advance, there are two main options:

·       Adding heirs as co-owners during their lifetime. In this case, heirs must provide written consent and sign documents confirming that they accept the rights and obligations of club membership when the ownership certificate is reissued. The drawback is that the re-registration fee must be paid upfront.

·       Including the timeshare in a will, specifying up to four heirs.

If the timeshare is included in a will, then the terms of the will determine who inherits it. The owner may leave the timeshare to anyone — not only family members. In this case, the process requires an apostilled translation of the will and the original ownership certificate. On the back of the certificate, the heir(s) must sign to confirm acceptance of the rights and obligations of ownership. These documents are then sent to the resort’s Trustee, who verifies them against the ownership register and initiates the re-registration process. The Trustee’s service fee for issuing a new certificate currently varies widely: about €350 for many clubs, but in some cases as low as €150 or as high as €1200. It is advisable to confirm the exact fee in advance with the club administration or directly with the Trustee. The new certificate will be issued to the address provided on the signed certificate.

If there is no will, inheritance follows the order set by law, usually beginning with children, spouse, and parents. In such cases, heirs must contact a notary within six months of the owner’s death. The notary issues a certificate of inheritance rights. For timeshare inheritance, an apostilled translation of this certificate is required, and as before, heirs must sign the back of the ownership certificate and pay the re-registration fee.

In the event of a dispute among heirs, the matter must be resolved in court. The court’s ruling then forms the basis for re-registering the ownership. This ruling must also be translated (usually into English, though sometimes into the local language of the resort) and apostilled. Once again, heirs sign the back of the certificate and cover the re-registration fee.

What if the Timeshare Was Forgotten in the Inheritance Process?

It is not uncommon for families to overlook a timeshare when handling an estate, since many see it as “vacation time” rather than property. Fortunately, there is no statute of limitations for timeshare inheritance. Even years later, the timeshare can be re-registered to heirs, as long as they agree among themselves. The designated heir must present the notary’s inheritance certificate, and the certificate of ownership can then be reissued in their name(s). If one or more heirs do not wish to inherit the timeshare, a written renunciation from them is sufficient.

What if the Certificate Is Lost?

This too happens often. After the owner’s passing, heirs may not be able to locate the timeshare documents or even remember the exact details of the property. The first step is to establish what the deceased owned. The financial and legal specialists of Timeshare Helpline can assist with this process, using any available records. If the original ownership certificate is lost, the Trustee issues a special form to be signed instead of the back of the certificate. This declaration confirms that the original has been lost, not sold or mortgaged. The rest of the procedure follows the standard process described earlier.

What if There Are Outstanding Debts?

A timeshare that is inherited may come with unpaid fees. Before re-registering the ownership, any outstanding balance must be cleared. The exact debt can be confirmed with the club administration or management company, and at the same time, heirs should inform the club of the owner’s passing. Often, this allows penalties or late fees to be waived or reduced. These negotiations are best handled by the financial-legal department of Timeshare Helpline.

Selling an Inherited Timeshare

Heirs do not need to first re-register the timeshare in their own names before selling it. The sales application can be submitted and paid for by any person — an heir, a family member, a lawyer, or even a representative. However, the sales proceeds may only be received by the legal heirs. What matters most is that all heirs agree to the sale and to the price. All heirs must sign the sales contract with the buyer, specifying where and how the proceeds will be distributed. Payments can be directed to one heir or divided among several, according to their agreement. The Transaction Support Department of Timeshare Helpline can help heirs handle the entire sales process smoothly.

Is Re-Registration Always Necessary?

Not always. If heirs were already listed as co-owners on the original certificate, then the deceased owner’s removal is only a formality. The presence of a deceased owner’s name on the certificate does not prevent use or resale of the timeshare. In this case, re-registration is not necessary unless heirs want to make changes.

Taxes on Timeshare Inheritance

There are no special taxes for inheriting a timeshare. If any registration fee applies, it is typically included in the standard re-issuance cost of the ownership certificate.

Can You Refuse a Timeshare Inheritance?

Yes, heirs may refuse the inheritance, either in favor of another heir or entirely. This requires contacting the club administration (or the Trustee) to request the official renunciation form or procedure. Note that some resorts require all debts and a renunciation fee to be paid. For example, Compass Club has a standard renunciation procedure for heirs, requiring payment of all outstanding dues and a €50 fee. Other clubs may charge more.

Heirs may choose to refuse the timeshare if they never liked the resort or do not wish to use it. However, if they simply dislike the specific resort but are otherwise open to the concept of timeshare, a better option may be to transfer into another club that suits them better. This can be cost-effective, as the inherited timeshare may pay for itself within one or two vacations. In such cases, the timeshare can even become a meaningful legacy of the loved one.

Finally, before refusing and walking away with nothing, heirs should consider selling the timeshare. As noted above, heirs can initiate a sales application without even having the certificate in their name. Only the translated and apostilled inheritance documents are required for the transfer to the buyer and to receive the proceeds.

Several dozen families have recently decided just that — reaching out to us to help them restore their timeshare, lost due to unpaid maintenance fees, with the least possible expense.

 

Why is this important?

If you have an active timeshare, you are free to use it — something that has become particularly valuable now. You can also sell it and recover the money you once invested in your holidays (partially or in full, depending on the quality, type of resort, and when it was purchased), or rent out your weeks. In many cases, rental income can not only cover your maintenance fees but also provide a small profit, thanks to the rising cost of vacation accommodation.

In today’s climate of economic and political uncertainty, it makes sense to preserve all your savings and assets — if only to keep the option of using or liquidating them in the future should circumstances require it.

 

Traveling with a timeshare has become one of the few guaranteed vacation options: it remains valid even in case of cancellations and can be flexibly transferred to other destinations. Timeshare resorts are designed for international travelers and uphold the highest standards of hospitality and safety.

Throughout the pandemic and recent political events, timeshare resorts have proven to be among the most reliable and cost-effective accommodation options.

 

Why now?

With budget airfares at record lows, securing high-quality vacations at reasonable prices has become more attractive than ever — and timeshare is a unique resource in this regard.

It’s no secret that with the increase in vacation rental prices, resorts have stopped urging members to pay their maintenance fees on time. Instead, they take back the unpaid weeks and rent them out for significant amounts.

For now, most resorts still offer the possibility to reinstate your club membership on fair terms. However, we are under no illusion that this window of opportunity will last forever — legally, there is no guaranteed reinstatement after expulsion from the club and loss of ownership, as neither club statutes nor legislation provide for it.

 

Who can apply?

We can assist anyone in addressing their club — regardless of the reason or how long ago the membership was lost.
Our record case: in 2021, we restored a membership lost back in 1996, just after it was first purchased.

We can help reduce reinstatement costs by removing penalties and late fees, and by negotiating favorable payment terms — thanks to proper presentation of your case and precedent cases in our experience.

 

What if you stopped paying for a timeshare that no longer meets your needs?

It’s not the most common reason for default, but far from rare.
Family size changes, holiday frequency shifts, evolving tastes and accommodation requirements, or simply new priorities — all of this is normal. We change homes, move to different cities or countries; timeshares can and should change too.

 

When reinstating your timeshare, it is often most beneficial to switch to a membership that better fits your current needs and lifestyle.
We can help you select the optimal timeshare for you and save on administrative costs. We specialize in what we call “timeshare tuning.”

 

What’s new for those who haven’t used their timeshare in recent years?

Dealing with resorts has become easier.
Resort administrations now respond more quickly to emails, can arrange additional services in advance, and send you links for car rentals, excursions, on-site bar and restaurant menus, local weather forecasts, sea or slope conditions, live webcams, and more.

In exchange systems, searching for vacation options, booking, and confirmation are now fully online — no more long waits for an operator. Resort websites allow you to research in detail before booking, and Google Maps geolocation lets you see the exact layout, distance, and surroundings.

Beyond the traditional fixed-week and fixed-unit timeshare, there is now floating membership with flexible travel dates within a season. Some memberships cover entire resort groups, allowing you to holiday in other countries without using exchange systems.

Point-based timeshares are also available, letting you split your week into shorter stays, extend it, or upgrade to larger units for shorter periods.
Fractionals — a hybrid between timeshare and real estate — have emerged as well, along with timeshares that only require payment when you actually book your stay.
There are even timeshare weeks for catamarans, narrow canal boats, and floating houses — perfect for sailing or motorboating enthusiasts.

 

Can reinstatement be refused?

Yes. While rare, some clubs categorically refuse reinstatement for unpaid maintenance fees. There have also been cases where members damaged their relationship with a resort or worsened their situation through improperly handled requests, due to lack of knowledge of club statutes or legislation.

In such situations, we can offer alternative reinstatement solutions by involving insurance funds, public organizations, and special resort offers.

Our goal is to help you regain your vacation freedom and the joy of exceptional travel.

From time to time, we hear people say:
"We’ve travelled enough with our timeshare. It’s been wonderful — we were very happy, we travelled a lot. But now, we vacation differently."

 

And it’s not always because they’ve bought a second home in Italy, Spain, or Cyprus over the years — something that usually puts a pause on global travel for just a couple of years. Often, after two or three years, these happy owners of a seaside or lakeside property find themselves combining extended stays in their second home with one- or two-week trips to other countries, and suddenly their timeshare becomes relevant again.

 

More often, however, the problem lies elsewhere.
Our vacation needs change over time.

 

The children have grown up, and large apartments are no longer necessary — the maintenance fees for extra unused space can start to feel like a burden.
Or the opposite: grandchildren have arrived, or you now travel with your grown-up children and their families, meaning you need large apartments — or even two units at the same time.
Or perhaps you’ve taken up skiing and now need peak-season weeks to guarantee snowy slopes.
In some cases, due to health or other reasons, people decide to avoid long-haul travel or flights altogether.

 

In such situations, exchanging a timeshare doesn’t always work effectively.
Some families then decide to get rid of their timeshare altogether.

 

Unfortunately, the resale market rarely meets sellers’ expectations. The reasons behind this are a separate topic. Only a lucky few manage to sell their timeshare successfully. Many owners simply abandon theirs after 15–20 years of use, feeling they’ve “gotten their money’s worth.”

 

But what about those whose vacation needs change after just three, five, or ten years?

What Is Timeshare Tuning?

Timeshare tuning is about making a few adjustments here and there — adding, swapping, or upgrading — to shape your membership so it meets your current lifestyle and travel needs.

Every club offers several types of memberships.
The first idea that comes to mind is making changes within the same club.

And we’re not just talking about a simple upgrade to a better season or a larger apartment.

Some clubs, over the years, have transitioned to more modern or flexible membership formats (such as floating weeks or points systems). Because your ownership rights are protected by law and overseen by a trustee or notary, no one can force you to switch to a newer membership type — in fact, you might not even know it exists at your resort.
So how can you find out if another type of membership is available at your resort?
Ask the professionals — ask us!

Switching to a Partner or Affiliated Club

A second path is available to those whose resorts are fully or partly integrated into a larger network of resorts.

Around 10–15 years ago, international resort groups tended to expand their own internal exchange systems so that members would rarely need to use third-party exchange companies. Large resort groups would purchase blocks of dozens or even hundreds of weeks from clubs in prestigious tourist areas where they had no presence — expanding their internal geography.

Most likely, as a member whose resort sold such a block of weeks, you’d never know about it — unless you happened to attend a presentation by the big group and spotted your resort on their list.

Here’s why this matters: if you request to transfer into such a group, your timeshare could be credited at its maximum value, meaning the extra cost for a new membership might be surprisingly low.
But there’s a catch — you should never go through the marketing or sales department, where prices are heavily inflated. Always proceed through the trustee or resort management.

And how do you do that?
Start by talking to us.

Moving to Another Resort

The most common form of timeshare tuning is moving to a resort you like more — or one that’s closer to home.

Here, there are no limits to your preferences or creativity.

The only important point: to avoid financial loss, you need to negotiate maximum credit for your existing timeshare, or arrange a three-way timeshare exchange.

This is the most complex type of tuning, where you’ll need a personal consultant — and we’re happy to take on that role. Our job will be to find a resort that matches your current holiday requirements, secure the best possible trade-in value, and minimise your costs.

Summary: The Main Types of Timeshare Tuning

We’ve talked about several options:

• Changing apartment size — bigger or smaller. Financially, it can even be more profitable to trade one large apartment for two studio weeks.
• Upgrading the season — from low or mid to high, or from high to peak, where available.
• Changing location — a frequent move, such as swapping a beach resort for a ski resort, a wellness spa, or a hot springs destination.
• Switching to a group membership — with extensive free internal exchanges.
• Choosing a non-annual membership — where you visit every other year and only pay fees every other year.
• Moving to a “pay when you go” membership — paying maintenance fees only when you actually use the resort.

Did you know that for the past 20 years, we’ve carried out between 30 and 70 such operations every year?

That’s how many families choose not to abandon or sell their timeshare, but instead make it convenient, cost-effective, and perfectly suited to their current tastes.

The first step?
Find out what’s possible in your case.

Write to us or give us a call.

One of the prospects for the development of the timeshare industry lies in expanding the participation of hotel groups, which is significant today and has serious growth trends.

Hotel groups have almost initially joined the timeshare system as they are the main champions of creating a loyalty system. Timeshare from the point of view of loyalty is its most extreme form, since the purchase of long-term ownership of a vacation within the system of a specific resort or within a group of resorts is actually a vote with a tourist's dollar for a specific hotel complex and for the brand as a whole.

The first participants in the timeshare system almost from the first years of its appearance were the two largest competitors of the hotel business, Marriott and Hilton.

 

One of the legends of the history of the origin of timeshare attributes the appearance of the first timeshare resort on Hawaiian Maui to the Hilton group (Hilton Hale Kaanapali)

Standing at the origins, in fact, hotel groups really developed only in the 80-90s.

When timeshare marketing became more complex due to regulation and high competition, it was time for hotel brands to take advantage of the excellent reputation and results they had built over the years in loyalty programs. Hotel groups' marketing programs allowed them to monetize the loyalty of their regular vacationers by inviting them to attend a presentation and buy a timeshare, which guaranteed a vacation at a resort of their favorite brand. While other marketing companies spent thousands on generating leads through insurance companies, banks, and including expensive offers and gifts to entice them to the presentation, hotel groups simply paid attention to their regular visitors.

This made it possible to increase the number of sales, build additional timeshare complexes.

At the same time, the hotel brands themselves set a high standard both in the field of marketing and sales, which have traditionally been the subject of serious criticism, and in the field of service to timeshare owners. In order to compete with hotel brands, other timeshare resorts and independent sellers had to reconsider and restructure their attitude towards clients from predatory to obliging. Such activity incurs more expenses. Weak, unprofessional companies were eliminated. Strong professional, client-oriented players remained. This helped to cleanse the timeshare market in the USA in the late 90s and set a high bar for timeshare in other regions (Europe, Latin America, Southeast Asia).

 

The fundamental difference between buying a timeshare from large hotel brands is their reputation. They are subject to strict regulations of the hotel business. Also, hotel brands can provide, in addition to rest within their timeshare group, visits to other hotels not included in the timeshare system, belonging to the group on special terms. Thus, owning a timeshare, which is part of a hotel group of a well-known brand, guarantees a vacation of the chosen level in the same resorts of the hotel group, a high level. Also, owning a timeshare that is part of a well-known hotel brand allows you to stay at discounted rates at hotels of this brand that are not timeshare, both for business and for weekend trips.

 

At the same time, having such loyal tourists to the brand as those who have invested a large sum in purchasing a timeshare within this brand allows you to increase occupancy in the low season or completely empty rooms and apartments. There is nothing easier than sending out a mailing with special offers to timeshare owners. These are mutually beneficial conditions for both timeshare owners and for resort and brand owners.

 

The attractiveness of the timeshare concept for well-known brands is growing every year. In the last decade alone, such well-known brands as Melia, Four Seasons, Ona Hotels, Circle, Hard Rock Hotels have entered the timeshare market.

 

Despite the undeniable advantage of hotel brands in the timeshare industry, timeshare brands in their pure form are no less effective, entering the hospitality market with offers to sell their room stock in the traditional way. Karma Group, Diamond Resorts International, Anantara Vacation Club, Divi Resorts, Royal Resorts are leading international groups of timeshare resorts that have built their own brand and, although they are not as famous as hotel brands, developing brand recognition does not cost them such expenses.

 

Let's ask ourselves whether there is a place in the world of timeshare for individual resorts, independent marketing companies and small groups. Yes, there is, provided that they provide high-quality services for the sale and provision of vacations to buyers and owners of timeshare. To expand their services, small groups sometimes unite with each other, provide additional recreational and other services.

These are the prospects for the development of timeshare – high-quality provision of services is the key to successful competition and development.

This article covers the following topics:

 

•         What is a membership fee

•         What is the membership fee used for

•         Features of the fee in a club with a points system

•         When do you need to pay a membership fee

•         Are there resorts where you don’t have to pay a fee

•         Why does the fee increase

•         Is there a difference in the amount for different nationalities

•         Is it possible to influence the fee

•         Why do you need to pay the membership fee on time

•         Is it possible to give up a week towards the membership fee

•         What measures are applied to debtors

•         What are the consequences of non-payment of the membership fee

•         How can you avoid exclusion and loss of membership

•         Is it possible to sell a timeshare with debts

•         Is it possible to restore membership in the club

•         What do you get after restoration

•         Who will help in settling the membership fee. contributions or restoration

 

What is a membership fee

Annual membership fee to the club (also known as a fee for the maintenance and management of timeshare apartments and the resort, a fee for utility payments in the timeshare resort, etc.) is calculated by special management companies initially when creating a timeshare club. The obligation to pay the fee by all members of the club is recorded in the Club Charter (Rules of Use). It also sets out the formula by which the fee is calculated, the rules for drawing up a budget for the maintenance of the resort for the management company, the requirement for the Club Committee to control the expenditure of funds and report to members

 

What is the membership fee used for?

Membership fees paid by all club members for each week of apartment ownership are used not only for the maintenance of the apartments themselves (cleaning, repairing damage, repairing broken items, replacing items that have become unusable), but also for the maintenance of the entire resort infrastructure (cleaning the territory of all indoor and outdoor areas, garden maintenance, pool maintenance, gym maintenance, repair and replacement of all damaged elements, including sun loungers, umbrellas, for lighting in the evening, maintenance of the reception)

Another important component of the fee is the administration of the resort: sending out invoices, accounting work on enrolling membership fees, communicating with club members, maintaining the website, compiling reports and inviting to meetings, booking weeks, etc.

 

Part of the funds is allocated for depreciation. Every few years, it is necessary to do cosmetic or major repairs in each apartment (from painting the walls and replacing frames and doors, partial or complete replacement of furniture, replacement or re-upholstery of sofas, replacement of outdated equipment)

 

Don't forget about communications: pipes, sewers, Wi-Fi, fire escapes and exits, security, alarms and much more.

The cost of labor and salaries is one of the important expense parts of the budget.

 

The larger the resort infrastructure, the higher the costs of its maintenance. Private beach with equipment, playgrounds, play area, children's area and playground, tennis courts, volleyball courts, parking, heated pools and pools with sea water, jacuzzi, boat station, stables, storage and drying modules for ski equipment, sauna, shuttles and electric cars, computer terminals, and much more - greatly increases costs.

Part of the resort infrastructure that can generate separate income is removed from the system of expenses that fall on the club members. Bar, restaurant, spa, diving and water activities, minimarket, boutiques, souvenir shops, ski equipment rental - are usually rented out and bring a small income to the resort, which reduces expenses on other items.

 

But large infrastructure does not always mean high expenses.

It all depends on the number of apartments into which the general expenses will be divided.

It happens that the membership fee at a huge resort with luxurious infrastructure will be lower than at a small resort with only a swimming pool and reception.

 

Features of the contribution in the club with the point system

In a club that has adopted the point system timeshare, all expenses are divided by the number of points, which represents the number of weeks of all apartments. And then each member of the club pays only for the number of points that he owns. In this case, the administration of the club is not added to the total costs and is not divided by points, but is divided by the number of club members and added to each individual point bill.

Also, at some resorts, for owners of a large number of points, a decreasing coefficient applies to the cost of expenses per point. Thus, it is profitable to own and use a large number of points.

 

When do I need to pay the membership fee?

Most often, the club year coincides with the calendar year.

Most resorts issue invoices in the fall for the following year and the invoice must be paid before the beginning of the year. To do this, a budget for the next year is drawn up in the summer, taking into account fixed costs, as well as major repairs that are planned for the next year.

Usually, major repairs are planned for the low season in order to cause the least amount of inconvenience to vacationers. Pool repairs, cosmetic or major repairs of a large number of apartments, changes or replacement of structures due to changes in resort requirements (additional fire exits, ramps for the disabled) are planned for the end of January-February.

In this regard, it is important that all club members pay on time and the resort has the funds to carry out these works.

 

Also, the calendar and club years may not coincide. This is due to the peculiarity of the club.

For example, Club La Costa includes more than 32 of its own complexes and, accordingly, tens of thousands of families of club members. Resorts are combined into 6 groups, for which the club year begins on different dates: for some, the year is from December to December, for others, from November to November, etc.

This makes it possible for the accounting department to process membership fees more quickly.

There are resorts that issue invoices for the following year already in July.

There are those that give a discount for early payment.

 

Are there resorts where you do not have to pay a fee?

Yes, there are.

There are membership types where the fee is paid not every year, but once every two years or every three years.

Biannual (even / odd year) - once every two years (even / odd years) and Triannual - once every three years. But in this case, you can only come to the resort or make an exchange once every two or three years, respectively. This membership is suitable for those who do not go on vacation every year.

 

There is a membership when you pay only when you go to your resort or want to exchange your week for another time and place.

For example, these are timeshare resorts of the famous hotel group Domina Group (www.domina.it ) - Domina Vacanza 11 clubs in Italy and 3 in Egypt. If you do not go to your apartments, Domina effectively rents them out through the hotel fund sales system.

It should be noted that the membership fee at the resorts of this group is quite high.

 

The two most famous clubs in our country, where the fee is paid only when you book weeks, are Viva Club (www.vivaclub.net ) and 1 Click Vacations Club (https://www.1clickvacations.club ). Each family has several vacation weeks at their disposal, and a small maintenance fee is paid when the family finally decides to go on vacation. Moreover, the fee depends on the size of the apartment booked and the dates of the trip (peak or normal).

A mandatory membership fee of €75 is required in these clubs, which only covers the administration of the club.

 

Why is the fee increasing?

Firstly, prices for everything are slowly but steadily increasing, and the price increase is having an effect. Everything is gradually becoming more expensive: from detergents to electronics. This growth is commensurate with inflation growth - from 1.5% to 4%

Secondly, changes in the requirements for tourist accommodation facilities, changes in labor legislation, etc. create one-time additional costs or increase permanent ones.

Here are examples of changes in the requirements for resorts over the past 10-15 years, which have led to an increase in costs in a number of resorts in those countries where such changes took place:

- a ban on temporary work contracts over 11 months and mandatory deductions to the employment savings fund;

- mandatory presence of a lifeguard if there is a swimming pool;

- installation of a modern fire alarm system, replacement with modern heat-resistant materials, installation of additional exits and evacuation systems;

- re-registration of resorts and bringing statutory documents into line with modern legislation;

- creation of a special system for secure storage of paper information (copies of passports) about all vacationers arriving at the resort for three years (separate rooms, special cabinets), etc.

 

Is there a difference in the amount to be paid for different nationalities?

We know of several cases where the fee for citizens of different nationalities was different.

In some cases, this was due to the exchange rate difference between the pound and the euro. When the majority of club members are, for example, British and the main currency of the club is the pound, then for residents of other European countries, invoices will be issued in euros. At the same time, the management company, when drawing up the budget for the next year and calculating the membership fee, must use such an exchange rate that possible small fluctuations during the year will not affect the total amount of contributions collected. But in practice, someone always ends up in a more advantageous position: either the British, if the pound has weakened, or the Europeans.

So, over the course of several years, European members of Club Tenerife could save themselves 18€-25€ if they paid in British pounds instead of euros due to the fall in the exchange rate.

 

Other cases, when the fee at one resort for some nationalities may be higher than for others, are associated with the need to translate documentation (invoices, meeting reports, newsletters) into an additional language or the introduction of an extra employee to the staff who will conduct correspondence and negotiations in a language other than the main languages ​​of the resort. At the resorts of the Heritage Resorts group, the membership fee for Russians and Italians was once higher by 12€-15€

 

Is it possible to influence the fee?

Not only is it possible, but it is also necessary.

The annual general meeting of club members adopts the resort budget for the following year and, accordingly, the amount of the membership fee.

It is not necessary to come to the meeting in person. It is enough to fill out a power of attorney to vote for you or fill out a ballot paper.

You can either indicate how you want to vote, or instruct another club member to vote at his discretion.

You can entrust your vote to someone you know who will be at the meeting or to one of the committee members.

If you indicate how you want to vote, then you can instruct a representative of the Resort Trustee (Trust), who is required to attend the meeting and monitors its legitimacy, to deliver your vote.

If the majority of club members are against increasing the membership fee, against some project that may increase the amount of the membership fee, then the fee will not increase.

You can’t even imagine what disputes sometimes rage at meetings. And decisions are sometimes made by a margin of just a few votes.

If you have not previously been interested in how the resort is administered, but have become dissatisfied with the growing membership fee, then it is time to become more active.

If for some reason you do not receive correspondence about the annual general club meetings every year, then inform the administration about this.

Examples of when members of different clubs influenced a change in the budget to the downside, which led to a decrease in the membership fee:

- voted against the conversion of the games room into a sauna;

- voted against moving the playground to the park part of the resort;

- closed the jacuzzi, which was not popular, but the maintenance of which cost a lot of money (water, electricity, disinfectants)

- insisted on changing the tenants of the bar and restaurant and increasing the rent.

 

Why is it necessary to pay the fee on time?

In response to the question, "When do I need to pay?" we already wrote that the need to collect membership fees by the beginning of the year is dictated by the fact that the most serious and most expensive repair work is planned for the beginning of the year, which most often coincides with the low season.

Examples of such work that we know about:

- replacing window frames and installing mosquito nets;

- re-laying pool tiles due to the appearance of acute defects;

- installing fiberglass fencing around the pool to protect the pool area in connection with new requirements when there is no lifeguard there;

- laying new pipes and a modern filtration system;

- major repairs of apartments (6-12 apartments are completely closed for repairs and re-equipment);

- installing canopies over the entrance from the roadway, as well as ramps and elevators for the disabled to the entrance and to the pool

 

In the low season, such work will cause inconvenience to the least number of vacationers.

This is why the club insists on timely payment of membership fees by all members before the beginning of the year, in order to have funds for all these works.

 

Is it possible to rent out a week towards the membership fee?

Yes, but only if the resort has an effective system for renting out these weeks.

Otherwise, you yourself will not use it, and the club will not rent it out to you, and as a result, your money and the week are lost.

Be sure to conduct these negotiations in writing, so that you have all the agreements in writing. The most common complaint is “we gave them the order, but they did not rent it out.” In fact, it turns out that the order was not given in writing, and the resort could not rent it out without permission, or the resort did not understand you, deciding that you were just asking.

Often, a promise to try to rent it out or to keep it in mind if someone asks is perceived by club members as an obligation of the administration.

 

Also, resorts usually agree to rent out weeks of the current year, if the membership fee has already been paid for them, as if towards the next year.

But in recent years the situation has changed and some resorts agree to rent out your weeks if you have not yet paid for them. This is how popular and advantageous timeshare weeks have become in Spain (in the Canaries and on the mainland).

Here are some resorts that have rented out their club members' weeks at different times: Anfi Beach Club, Royal Sun Resort, Club Callao Garden, Club Flamingo, Club Altamira, Club El Beril, Marbesa Club, Club Tenerife

If you have already rented out weeks in the club, find out how the conditions have changed now.

 

In recent years, due to the increased popularity of resorts in Spain and the Canary Islands, as well as their significant rise in price, many timeshare resorts have begun to effectively rent out their unsold weeks or those that have returned to the club's fund.

The Heritage Resort Group (Costa del Sol) and the Regency Resorts Group (Tenerife) have even created separate websites for renting out available weeks of apartments. Prices are high, like other aparthotels in the region, which also pleases members who feel the benefits of owning a holiday in the club.

 

What can you expect when applying to the club for renting out weeks?

At least the amount of the membership fee.

Club Tenerife used to rent out weeks for £10 and £20 (1-bed and 2-bed respectively) more than the membership fee.

But there are other conditions. In a number of Alpine clubs, where the cost of winter weeks varies greatly between dates, resorts rent out or do not rent out your weeks at market prices and take a percentage, like a real estate agency.

 

What measures are applied to debtors?

All rules and measures are described and regulated by the Club Charter (duly registered Rules of Membership in the Club).

The management company is not interested in reducing the number of club members and does not aim to deprive everyone of membership. Therefore, the measures taken against debtors are initially very soft.

First, a reminder letter is sent with a request to pay quickly and a warning about possible penalties.

The penalty is applied after several months (2-6). It is associated with additional costs for processing data, issuing and sending out repeated invoices. The amount of the penalty varies in accordance with the legislation in force in the country and can be a fixed amount (10 € - 50 €) or a percentage of the overdue payment (10% - 25%).

The amount of the penalty depends on the policy of the club and the management company: to cover the costs of reminders and repeated data processing or to punish negligent members.

 

The letter with the penalty usually contains a warning and a reference to the clause of the Charter, according to which membership can be suspended or revoked.

At the same time, the club applies to the exchange company with a request to temporarily block the member's exchange card until the financial issues are resolved.

 

A member may be refused accommodation at the resort if membership fees for the current year are not paid.

If a member fails to pay the debt after a series of reminders, the membership will be suspended.

The question of what to do with debtors is brought up at the annual general meeting and believe me, all those who paid on time are present at the meeting, and they will vote to exclude from the club those who do not pay.

 

What is the risk of non-payment of membership fees?

Non-payment of fees may result in suspension of membership, up to and including complete and irrevocable loss of all membership rights to property.

Based on the fact that the budget for each year is calculated strictly taking into account the number of memberships in the club and non-payment may result in a budget deficit and the inability to provide high-quality maintenance of the resort, we understand that the resort cannot wait long for negligent club members to pay their debts.

The Club Charter contains a clause on measures against debtors: a reminder, penalties and exclusion from the club.

To avoid arbitrary action by the management company, the issue of exclusion from club membership is put to a vote at the annual general meeting of all club members.

The Charter strictly stipulates such a voting procedure. The present lawyer-representative of the resort trustee (trust company) monitors compliance with the laws and the club charter.

It should be emphasized that neither the club administration, nor the committee, nor the management company are interested in the exclusion of members. This is only an extreme measure that everyone tries to avoid.

However, we observe different levels of strictness in the policy regarding exclusion in different resorts.

We divide them into three levels according to the level of strictness: “kind resorts”, “fair”, “strict”

KIND RESORTS: small fines, mild reminders, they tolerate debtors and wait for payment for many years; finally, after several warnings they exclude, if the exclusion is contested or a simple appeal is made, they reinstate immediately on condition of paying off the debts, sometimes they even give a discount or forgive part of the debt, allow you to pay the debt in installments or give additional weeks to your vacation for free. They return the same membership or provide a new one in exchange and carry out all the administrative work either entirely at their own expense, or it costs very little (50 € -150 €)

Such kindness and generosity are commendable, but they do not come out of nowhere, but at the expense of other club members and the general budget, which means that the common cause suffers - the quality of the resort.

Such a policy always leads to a decline in the quality of the resort. Among good clubs, there are no resorts with a silver or gold crown or at least of international significance. This is reflected in the prices and popularity of the resort on the secondary market. It is extremely difficult to sell such a membership, and it costs pennies.

FAIR RESORTS: the fines are proportionate, forcing you to hurry up with the payment next time. The exception usually occurs in the second year. But there are clear rules for the restoration of membership - payment of all debts, fines for late payment and a fee for the restoration of membership (assignment of the same or new property, data processing and, if necessary, issuance of a new membership certificate). Fees for restoration can vary from 150 € to 350 €. Usually there is a deadline for applying for restoration - 3-5 years. If more has passed, the application will not be considered at all. If after the membership has been restored, the situation repeats itself after several years, the club will refuse to restore. Usually such rules apply to resorts that have an effective system of renting out confiscated weeks or the ability to sell these weeks in bulk.

STRICT RESORTS: These clubs have a very strict policy towards debtors. Usually, these are the most popular resorts that have their own active sales department, which will immediately sell the confiscated week. After a reminder with fines, a few months later the club member is expelled. There is hardly one or two months for reinstatement and there must be a serious justifying reason that the payment was overdue, but even more so, why the member did not contact and inform in a timely manner. The argument "did not receive the invoice" only aggravates the situation, since the charter of all clubs states the obligation of the member who did not receive the invoice in a timely manner to contact the resort himself for a copy.

The fine for reinstatement can be quite high - 350 € - 650 €.

But the worst thing is that the club may have a policy of not reinstating at all. We know of situations where club members with genuine reasons for delaying payment for several months, even with the support of our lawyers, the involvement of trusts and international timeshare organizations, have not been able to restore membership. After all, not a single club charter contains the concept of restoration after exclusion.

 

How can I avoid exclusion and loss of membership?

As strange as it may seem, it is extremely easy to avoid exclusion.

This is due to the fact that the club does not aim to exclude. Even the strictest club would like all members to pay their dues on time, and always have enough budget for everything, including improving and developing the resort.

It is enough to just write a letter to the club about your temporary financial difficulties and ask for a deferment of payment.

We do not know of a single case where club members were refused their request.

Of course, until the dues are paid, you cannot use them yourself or send your loved ones on your week, as well as pawn a week with debts in an exchange bank.

The debtor may be asked to pay at least a small amount (50 € - 100 €) now. Or they may offer to pay in installments. For UK citizens, there is a bank that credits membership dues, and this service can be promoted and initially offered to everyone.

It is very important that these are written agreements.

In this case, at the annual general meeting, when the report on how membership fees were paid is heard, and the list of debtors is announced, those who asked for a deferment are named separately and the general meeting confirms the possibility of a deferment and does not vote for their exclusion.

 

Is it possible to sell a membership with debts?

No resale agency requires any confirmation or certificate of absence of debt on membership fees.

However, it is understood that you cannot offer someone to buy a timeshare with debts or a suspended or confiscated membership.

But at the same time, if you imagine that you apply for a resale at the end of the year, when there are no debts, and in the new year you do not make a payment, then it is clear that the agency will not know about this until it comes to registration.

The issue of the fee is acute for those who sell a timeshare for financial reasons.

We recommend that, when putting the timeshare up for sale, you ask the resort for a deferment of the payment of the membership fee. We are also aware of situations where agreements have been reached with the club to defer payment while the club member is looking for a buyer.

There have also been situations where the buyer paid the seller's debts at the time of re-registration.

It should be noted that reaching such agreements is not easy, and requires the help of specialists. Our financial and legal department has similar experience in negotiations.

And you should also keep in mind that the buyer will be able to negotiate more favorable terms for himself if he knows that he is buying a timeshare with debts and must first pay the debts.

This should be taken into account during negotiations. Sometimes it is more profitable to borrow money for a short time for a contribution and urgently pay it yourself before the transaction than to give a big discount to the buyer.

It is important to note that the re-registration of membership will not take place until the debt is paid off. This is monitored by the appointed notary who signs the deed of ownership or the trust that issues a certificate for the new owner. It is for this reason that resale agencies, having learned that you have large debts, immediately offer your buyer another timeshare.

So what?

If resale agencies do not have the resources to deal with these issues, then we do – this is the specialization of the financial and legal department to coordinate such situations between the seller and the buyer, prepare special documents that protect the interests of both parties in such a vulnerable situation, and coordinate additional guarantees for the buyer with a notary or trust.

 

Is it possible to restore membership?

Above in the section "What are the consequences of non-payment" we have already mentioned when and in which clubs restoration is possible.

Let's talk about this in more detail.

Let us emphasize once again that the club does not aim to exclude. Even the strictest club would like all members to pay their dues on time and always have enough budget for everything, including improving and developing the resort.

That is why exclusions and fines can be easily avoided. You just need to write a letter to the club about your temporary financial difficulties and ask for a deferment in payment.

When a member is excluded from the club, he completely loses the rights to his property in the club.

Just as the charter sets out the conditions and procedure for exclusion, so too does the housing code set out the provisions under which a malicious debtor of rent can be deprived of housing. If in a club, this is done through a general vote at an annual general meeting, then in relation to housing, this is in court. In both cases, the property goes under the hammer and the money goes to pay off debts. The difference, if any, is transferred to the former owner. But in the case of a timeshare, the difference is received extremely rarely. We know of only one club. But this is because confiscated timeshares are sold either for a very long time or very cheaply. They are bought from time to time by clubs that have their own exchange funds to provide a wider choice of vacation spots for their members.

There are also resorts that have their own marketing department and actively hold sales presentations, and confiscated weeks are sold along with unsold ones.

The latter take a tough stance towards debtors and often refuse to restore.

Under what circumstances will they restore? In addition to the club's own policy of whether to restore or not, it can be influenced by how, when and in what form the restoration is requested.

You cannot indicate as a reason for late payment that the bill has not arrived, since according to the club's rules, the club member must request it himself if he has not received it.

 

You should also not refer to the fact that you did not know that you had to pay. This argument will not be accepted, since the purchase agreement that you signed necessarily has a clause about the membership fee and that it must be paid. Also, the header of your membership certificate confirms that the founder and the management company transfer to you exclusive rights to membership in the club upon your fulfillment of obligations to pay maintenance costs. If you did not bother to find out what is written in your main document of the owner, this will characterize you. As an irresponsible member of the club.

 

Do not exaggerate too much if the reason is financial. We know of a story when a club member went overboard with a story about his financial problems, that he was denied reinstatement, since in the situation as he described there will continue to be problems and he will not be able to use it anyway and the timeshare will not be a joyful vacation for their family, but only a financial burden.

 

You need to explain the reasons honestly.

 

In general, we advise conducting these negotiations with the help of our specialists.

Of course, if you decide to negotiate on your own and in case of refusal, you can still turn to us for help. But this will be more difficult and expensive for you. There are two known situations when even we could not correct the mistakes made by the club members themselves.

 

They apply for restoration to the resort management company.

In case of refusal, you can contact the chairman of the committee or members of the club committee. This is an elected body of members like you. They are not alien to emotions.

And the last authority to which you can appeal is the resort trustee (trust company), which monitors compliance with all rules and laws.

If our specialists are engaged in restoration, they can involve international organizations, pull the strings of personal connections, use precedents and developments.

The chances of restoration increase, as well as the costs at our request decrease.

 

What do you get after reinstatement?

The same or...

Ideally, after reinstatement you should be given the same type and level of membership as the one you had before the exclusion.

It is ideal if your membership has not yet been sold or assigned to someone else, and you receive exactly yours.

Let's make a reservation, for owners of floating type apartments and weeks, as well as for owners of points, this issue is not relevant at all. You receive exactly the same membership category and number of points as before. Even if your property has been transferred to someone else, you will not notice this, since these are only administrative changes that will occur only in the register.

But if your fixed week has already been sold or given to someone else, then no one will take it back from them, and you should be given a similar one.

This is a very delicate moment: you need to ensure that you are reinstated in a property no less popular than the one you had. The possibility of reselling it in the future may depend on this. Don't rush to agree, but check with the experts. We know of stories where families, having lost their prestigious Easter, Carnival, August and Christmas weeks, were offered weeks nearby. In fact, these may turn out to be weeks with low value for exchange or resale, and sometimes even just failures. For example, weeks No. 2 and 3 are popular with Russians. But no one else at all. Agree - if this is your conscious choice, and you will be vacationing at the resort on these dates. And in no case, if you plan to often use the exchange or allow the possibility of resale in the future.

 

In general, restoration is the best time to tune your membership to your modern requirements and wishes. It is no secret that our expectations and requirements can change over the years, and the extent to which your membership meets them will be the key to a high-quality and joyful trip. Tuning a timeshare is usually a pleasure for which you need to prepare several thousand at once, because registering a new or another membership, even if you got it for free, costs several thousand. And if you want to increase the size of the apartment or change the season from high to peak, then several thousand more for the difference.

Therefore, our hashtag for you - tuning a timeshare is profitable to do during restoration. Firstly, you are already communicating with the level of administration where such decisions are made, and do not crawl to it through those who find your questions burdensome, unclear, or simply do not know that this is possible at all. Secondly, it happens that the resort has a larger fund of available apartments than smaller ones, and you can easily restore them to larger apartments and even without additional payment. Thirdly, you still pay a fee for restoration, which is nothing more than the registration fee, and accordingly you save it.

 

Who will help in settling membership fees or restoration?

There is no such organization or such specialists in any country in the world who offer their services in matters of settling membership fees or restoring membership.

We are a unique exception.

As you have already understood from this article, you need to know at least all these subtleties, and also know the details of the relationships of specific organizations, the policies of specific clubs, have personal contacts and connections, and monitor all changes.

The commercial component of these services cannot be high, which makes such work impossible and unprofitable.

We help in these matters due to the fact that this is not our main activity, on which the company's life would depend.

Our main source of income is the implementation of preferential and compensation programs for those who have become victims of fraudsters or circumstances and have not received or lost their funds or the timeshare itself.

As part of this main work, we have all the subtleties of membership, membership restoration, etc. and thus can use our knowledge, including for settling issues of membership fees, membership renewal or timeshare tuning.

Therefore, our services are accessible and cheaper than if you contacted lawyers.

But of course, the most valuable thing is our skills and developments.

 

Our specialists in the administrative and legal department will guide you through all the pitfalls with the least losses